SBA Problem Solver is committed to transparency about how we collect, use, and protect your information.
Effective Date: January 1, 2026We may collect the following types of information:
We may collect information that you choose to provide, including: Contact information such as your name, email address, phone number, mailing address, and business name. Inquiry details that you submit through forms, such as information about your SBA/EIDL loan, business, or financial situation. Appointment and scheduling information for booking a consultation or strategy session. Billing and payment information if you pay for a consultation or other services through the Site.
When you visit the Site, we may automatically collect certain information, such as: Device and usage information (for example, your IP address, browser type, operating system, pages viewed, and referring URLs). Log data related to how you interact with the Site. Cookies and similar technologies, which help us understand usage patterns and improve the Site.
We may receive information about you from third‑party services we use to support the Site (for example, scheduling tools, payment processors, or analytics providers), consistent with their privacy policies and your settings with them.
We may use the information we collect for purposes including:
If you provide your mobile phone number and choose to opt in to receive SMS/text messages from us, we will use your mobile information in accordance with this section and our SMS/Text Messaging Terms. You may receive text messages related to your inquiries, scheduled consultations, and case updates. Message and data rates may apply.
Opt-Out: You can opt out of SMS/text messages at any time by replying STOP to any message we send. After you send STOP, we may send a one‑time confirmation message.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
We use cookies to help the Site function properly, remember your preferences, and understand visitor usage. You can modify your browser settings to refuse cookies, though some features of the Site may not function properly as a result.
We may share your information with:
We do not sell your personal information, and we do not buy, sell, or trade mobile phone numbers for marketing or promotional purposes.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
We retain information for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, and comply with our legal and ethical obligations.
Depending on your location, you may request access to or correction of your information. You can opt out of non‑essential marketing emails or texts using the unsubscribe or STOP instructions provided in those messages.
The Site may contain links to third‑party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their specific privacy policies.
The Site is not directed to children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete it.
We may update this Privacy Policy from time to time. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.
If you have questions about this Privacy Policy or our data practices, please contact us at:
HEINKEL TAX LAW GROUP, LLC DBA SBA Problem SolverPrior results do not guarantee a similar outcome. Please note that some images or video content may have been generated using AI. The outcome of any SBA or EIDL debt resolution matter depends entirely on the facts and circumstances of each individual case.
SBA Problem Solver provides legal and strategic representation through its founding attorney, Larry Heinkel, J.D., LL.M. References to case outcomes or client results are for illustrative purposes only.
Important Note Regarding EIDL Loans: COVID-19 Economic Injury Disaster Loans (EIDL) are not eligible for Offer in Compromise (OIC). EIDL resolution pathways include workout, loan modification, deferment, and hardship resolution programs. Offer in Compromise eligibility applies to SBA 7(a) loans only.
Until such time as a formal engagement letter is signed and a Power of Attorney is executed, SBA Problem Solver does not represent you.
Contact our team directly — you'll reach a strategist, not a salesperson.